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Hello guys, i'm really new to this field. In fact this is somebody else's RES that he has given up to take care. The turtles condition is looking bad as shown on the photo. How can i improve his condition? Thabk you for all your help. May god bless you all

NO photo ! Most likely fungus , 90% of the time it will be fungus. Click on top header under "health" . See shell conditions for fix. More time and attention to habitat will prevent this.