For what it is worth - how long have the nitrates been crazy?
I went through nearly a month of ammonia/nitrate issues.
Against my better wishes I was told to just ride out the storm, that turtles can come up for air (unlike fish) and if I kept doing water changes I would just prolong the issue.
Like i just mentioned, it nearly killed me to not do water changes, but in the end it all worked out and Penelope was no worse for the wear.
Of course, based on the trauma of your fish, I can't say the situations are the same. Here's a link to my ammonia / nitrate crisis.
I hope it all works out and you decide on how to proceed - you will have to dig through some of the banter, but it will give you a general idea:
viewtopic.php?f=6&t=32014Keep us posted