Urgent Care :: Dead Turtle?

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Post Posted: Tue Oct 07, 2008 12:05 am   

http://www.turtleforum.com/forum/upload ... opic=55477

I don't know what his I.D. is though.
1 F RES 9" (Kingler)
1 F Belize Slider 7" (Agamemnon)
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Linus
 
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Post Posted: Tue Oct 07, 2008 12:11 am   

It's unfortunate that it didn't work out. A detailed review might be very helpful to other buyers, maybe even to the point here he will review his policies and practices.
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steve
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Post Posted: Tue Oct 07, 2008 12:18 am   

I will write something bad about him for you .
Please excuse any spelling and/or grammatical errors. I'm dyslexic.I do my best!
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joeybsmooth
 
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Post Posted: Tue Oct 07, 2008 12:26 am   

joeybsmooth wrote:I will write something bad about him for you .

It would be more valuable if reviews came from the actual customer. Plus, it's not very respectful to the other forum/site.
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steve
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Post Posted: Tue Oct 07, 2008 1:05 am   

Ok I won't do that steve .
Please excuse any spelling and/or grammatical errors. I'm dyslexic.I do my best!
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joeybsmooth
 
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Post Posted: Tue Oct 07, 2008 10:26 am   

I'm going to write one when I get home from school today. But hopefully when he recieves the email I sent, he'll change his mind, I doubt it though, but then I won't have to.
1 F RES 9" (Kingler)
1 F Belize Slider 7" (Agamemnon)
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Linus
 
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Post Posted: Tue Oct 07, 2008 6:33 pm   

I got this:

"A heater and a basking light aren't enough, you need a basking spotlight. The turtles went from an outdoor stock tank at my place (west-central FL just south of Tampa), with water temps in the low-80s, air temps in the upper-80s/lower-90s, and direct sunlight on the basking log probably reaching into at least the upper 90s. Had the turtle had conditions comparable to that upon arrival, I'm sure it would've made it.

This is what a good indoor tank should look like for the most part:
http://img.photobucket.com/albums/v73/c ... C05152.jpg
The spotlight is visible in the upper right-hand corner. The basking log provides hiding space beneath, and the plastic plants provide a structure to climb on and hide in. The feeder fish and crushed coral substrate are optional but beneficial.

If your water was warm enough, the turtle would not have spent all its time up on the rock sleeping. This is usually a stress response and indicative that the turtle is looking for a warm place to raise up its metabolism. But once it gets sick, they can decline rapidly and die. And yes, it absolutely can happen in just a day or two.

Whether a turtle is feeding or not is the best available indicator for the animal's health. The turtle was fed and ate the night before I packed and shipped it, and it ate once it arrived at your place. It's eyes were clear and bright, it was active and alert, it didn't float or swim sideways, nor did it gape or blow bubbles from its nose or mouth. It gave all the appearances of being perfectly healthy, you said so yourself. What indicators are you using now, after the fact, to diagnose it as unhealthy upon arrival?

After the unavoidable stress of shipping, the turtles need to de-stress and get their metabolisms revved back up. Adequate temps and a good basking spotlight are necessary to promote it. Without this, the emolli declined and died. Just because the venusta survived doesn't mean the emolli was sick. You can take two people and put them in a stressful situation and one will get sick while the other does not. It doesn't necessarily mean that one person is healthier than the other, just that one is more susceptible to stress. I'd say this was the case with those two turtles.

I don't really have the time or inclination to continue to argue the point with you. Feel free to discuss the matter on the forum if I can't convince you. There is a virtually infinite resource of experienced keepers on there, and I'm confident that they'll tell you the same thing. Next year when more emolli hatch out, I'll still let you know and maybe then you can try again. In the meantime, learn from this and move forward.

Paul"
1 F RES 9" (Kingler)
1 F Belize Slider 7" (Agamemnon)
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Linus
 
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Post Posted: Tue Oct 07, 2008 8:14 pm   

sfmmfreak wrote:I got this:

"A heater and a basking light aren't enough, you need a basking spotlight. The turtles went from an outdoor stock tank at my place (west-central FL just south of Tampa), with water temps in the low-80s, air temps in the upper-80s/lower-90s, and direct sunlight on the basking log probably reaching into at least the upper 90s. Had the turtle had conditions comparable to that upon arrival, I'm sure it would've made it.



He is highly regarded on that site. And I think he is correct in his care instructions. However I find it hard to believe that the unexplained loss of a turtle is surprising. Just the stress of transport could exaggerate problems that could even be genetic (weak immune systems, etc.). I dont see how he could say for sure that the turtle would have made it. No one can make that kind of guarantee when shipping live animals.

Also if he was not specific PRIOR to getting the turtle about the care it would require than his argument that your conditions did not replicate his is problematic. How can you create an environment like his if you don't know what his set up is? If he is just now telling you what temps, etc the turtle came from then, how could he expect you to provide the same for the turtle??

All that said if part of the agreement was that there was no return policy and no guarantee of health after delivery, then he has fulfilled his contractual obligation. Its not good business, but I imagine dealers get a lot of requests for refunds. I would think a policy that allowed for at least a partial refund if the animal passes away within one or two weeks is reasonable though.

So sorry - I would be very sad and angry!
Mom to:

1 RES - Tuck
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1 Pleco - Spot
1 brand new betta
AND
2 very wild and creative 6 year old humans!
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mat012
 
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Post Posted: Tue Oct 07, 2008 8:32 pm   

He is a jerk .

The first time he came at you he just talked about the turtle died becuase of no heater, a place to hid are a light . Now he is saying oh on top of that you need this and that.

Well this is what you can do. Go to the better Business Buro (sp) can file a report on him.
Please excuse any spelling and/or grammatical errors. I'm dyslexic.I do my best!
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joeybsmooth
 
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Post Posted: Tue Oct 07, 2008 8:33 pm   

^You made a very good point. He's making such a big deal about the change from hos enviorment to mine, yet he never told me what his was before hand. And also, the Belize is kind of like the control turtle, he is thriving which shows that I'm not an idiot with dealing with turtles.

I doubt he'll give me my money back, but do you think I should send him an email about the enviorment thing.
1 F RES 9" (Kingler)
1 F Belize Slider 7" (Agamemnon)
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Linus
 
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Post Posted: Tue Oct 07, 2008 8:52 pm   

Forget him.

Check this site..http://www.martinsworldexotics.com/index.php

I got a turtle from then ,and he died. And I they gave me a new one.All I hadto do was pay for shipping. I was rude to them and they were still nice to me.
Please excuse any spelling and/or grammatical errors. I'm dyslexic.I do my best!
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joeybsmooth
 
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Post Posted: Tue Oct 07, 2008 9:13 pm   

Well I know that their are many great breeders. But on January 3, I will be going to, "The Reptie Super Show," and will probably buy one their to avoid shipping costs and so I can find a healthy turtle.
1 F RES 9" (Kingler)
1 F Belize Slider 7" (Agamemnon)
My Youtube Channel:
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Linus
 
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Post Posted: Tue Oct 07, 2008 9:26 pm   

Man, even petsmart gives a two week guarantee with their animals.
~Christi
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1.0 Het for Albino Red Tail Boa: Kaa ~adopted out
0.0.1 Northern BTS: Petri ~now a well-loved class pet

1.0 Am. Staff Mix: Brutus R.I.P.
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untsmurf
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Post Posted: Tue Oct 07, 2008 10:47 pm   

This was my last ditch effort.

"I doubt your not going to give me my $20 back, but I would just like to make this point.

If the fact that the change of habitat is such a big deal from outdoors to indoor, don't you think you should have mentioned that they were living outside before I purchased them.

My water is always about 82 Degrees and basking spot is 90 Degrees. It is heated by a speciel Repti Sun 75W bulb that is more direct than regular bulbs.

A log basking spot and a rock basking spot with a hiding spot underneath should make no difference for a turtle.

Thanks,
Linus Merwin"
1 F RES 9" (Kingler)
1 F Belize Slider 7" (Agamemnon)
My Youtube Channel:
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Linus
 
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Post Posted: Tue Oct 07, 2008 11:05 pm   

Depending on how you paid for the turtle, you could tell your credit card company to halt payment. I mean, you paid and received a defective item. Most credit card companies may try to fight that, or may just refund you anyways.

As for you going to the reptile show, that's an excellent idea, then you can make sure you get a healthy turtle!
JAX
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