He says tap water is bad for my tutle and that he is now suffering from ammonia poisoning as I don't dechlorinate the water. I just use water straight from the tap to fill my tank and don't do anything to treat it. He says I need to buy an aquarium dechlorinator.
The ammonia poisoning seems far fetched so I'm coming here, as I trust you guys. Is what he says true?
EDIT: FILTER MEDIAAAA
I'm confused. I have a rena xp3 with spongey pads, bio max (white tubes), a piece of cloth and a bag of carbon. What is the best filter media for turtles, and how do I care for it? ie cleaning, when to replace, etc



